Refund policy

We strive to ensure that every purchase meets your expectations. If you are not completely satisfied with your order, you may request a return according to the guidelines below.

Return Eligibility

Return requests must be submitted within 30 days of the delivery date.

To qualify for a return, the item must:

Be unused and in its original condition.
Include all original packaging, labels, and accessories.
Show no signs of misuse or accidental damage.
Be suitable for resale after inspection.

Non-Returnable Products

The following products are generally not eligible for return:

Customized or personalized products.
Digital products or downloadable files.
Gift cards and store credit.
Clearance or final sale merchandise.
Products that have been altered or used after delivery.

Refund Review

After receiving your return, we will inspect the item to confirm that it meets the return requirements.

If approved, your refund will be issued using the original payment method. Processing times vary depending on your payment provider.

Incorrect, Missing, or Damaged Orders

If your order arrives with missing items, visible damage, or an incorrect product, please keep the packaging and product available while your request is reviewed.